These Terms and Conditions apply to all bookings and services provided by Edinburgh Airport Taxis from RCD Travel. By requesting or confirming a transfer with us, you agree to the terms outlined below.

Booking Confirmation

Bookings can be made through our website enquiry form, by phone, or by direct communication.

Once booking details are confirmed, passengers will receive confirmation of their transfer arrangements including pickup time, location, and journey details.

Passengers are responsible for ensuring all booking information provided is accurate.

Pricing

Transfer pricing is confirmed at the time of booking.

Prices are based on:

• Pickup location
• Destination
• Passenger numbers
• Vehicle size requirements
• Special travel requests if applicable

Any changes to booking details may affect the final price.

Flight Monitoring

For airport pickups, we monitor flight arrival times where flight details are provided.

This allows drivers to adjust pickup times when flights arrive early or are delayed.

Passengers should ensure accurate flight information is supplied when booking.

Waiting Time

For airport arrivals, a reasonable waiting period is included after the flight lands to allow passengers time to collect luggage and reach the pickup area.

Additional waiting time may be subject to extra charges if delays are not related to flight arrival changes.

Cancellations

Passengers should inform us as soon as possible if a booking needs to be cancelled.

Cancellation policies may vary depending on the timing of the cancellation and journey details.

Please contact us directly to discuss cancellation requests.

Passenger Responsibilities

Passengers must:

• Provide accurate booking details
• Be ready at the agreed pickup location and time
• Inform us of any delays or changes to travel plans where possible

Failure to provide accurate information may affect service availability.

Luggage

Passengers should inform us in advance if travelling with large luggage, golf equipment, or additional items requiring extra vehicle space.

Vehicle allocation depends on the information provided at the time of booking.

Child Seats

Child seats may be available on request. Availability depends on advance notice and booking confirmation.

Passengers are encouraged to request child seat requirements when arranging their transfer.

Vehicle Allocation

Vehicle type depends on availability and passenger requirements.

We reserve the right to provide a suitable alternative vehicle where necessary to complete the journey safely and comfortably.

Delays and Circumstances Beyond Our Control

While we aim to provide punctual service at all times, delays caused by traffic conditions, road closures, weather conditions, or unforeseen circumstances may occasionally occur.

We are not responsible for delays outside our control but will make every reasonable effort to minimise disruption.

Behaviour and Safety

Passengers are expected to behave respectfully during their journey.

Drivers reserve the right to refuse service if passenger behaviour affects safety or vehicle condition.

Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be published on this page.

Contact Information

If you have any questions about these Terms and Conditions, please contact:

Edinburgh Airport Taxis from RCD Travel
Phone: +44 752 549 3313